Privacy Policy – 20BET Casino

20BET, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you use our website and services. By accessing and using 20BET, you consent to the practices described in this policy.

1. Information We Collect

When you use 20BET, we collect information in the following ways:

1.1 Personal Information

To create an account and access our services, you may provide the following personal information:

Full Name
Date of Birth
Email Address
Phone Number
Address (Billing and Residential)
Payment Information (Credit/debit card details, bank account information, e-wallet details)

1.2 Non-Personal Information

We may collect non-personally identifiable information such as:

IP address
Browser type and version
Device information (e.g., device type, operating system)
Geolocation data
Browsing behavior (pages visited, time spent on site)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons) to enhance your user experience, analyze site traffic, and personalize content and ads. By using our site, you consent to the use of cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

Account Management: To create and manage your account, verify your identity, and process your transactions.
Providing Services: To offer you a seamless experience for sports betting, casino games, and other services.
Promotions and Marketing: To send you promotional offers, bonuses, and updates about our products and services, provided you’ve consented to receive them.
Payment Processing: To process deposits, withdrawals, and manage financial transactions securely.
Customer Support: To assist you with inquiries, technical issues, and to resolve any disputes you may encounter.
Improvement of Services: To analyze user behavior and improve the functionality, performance, and overall user experience of our platform.
Compliance with Legal Obligations: To comply with legal obligations, including anti-money laundering (AML) and fraud prevention laws.

3. How We Share Your Information

We may share your personal data in the following circumstances:

3.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, sending marketing communications, and providing customer support.

3.2 Legal Compliance

We may disclose your personal data if required by law or in response to legal processes, such as court orders, subpoenas, or investigations by government authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We take the security of your personal information seriously and implement various security measures to protect your data. These include:

Encryption: We use secure encryption technologies (SSL/TLS) to protect sensitive data during transmission.
Access Controls: We limit access to your personal information to authorized personnel only.
Secure Storage: Your data is stored in secure systems with robust security measures in place to prevent unauthorized access.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data. These rights may include:

Access: The right to request access to the personal data we hold about you.
Correction: The right to request correction or updates to any inaccurate or incomplete data.
Deletion: The right to request the deletion of your personal data, subject to certain legal and contractual obligations.
Opt-Out: You have the right to opt out of receiving marketing communications from us by clicking the unsubscribe link in our emails or contacting us directly.

If you wish to exercise any of these rights, please contact our customer support team.

6. Retention of Your Information

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children’s Privacy

20BET is not intended for use by individuals under the age of 18 or the legal gambling age in your jurisdiction. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We recommend that you review this policy periodically to stay informed about how we protect your privacy.